Shipping & Return Policy
We are pleased to say that we ship to every state in the continental U.S. We understand the value of discretion for our customers when it comes to shipping their products. All orders are carefully packaged in air tight sealed jars, and shipped in a discreet box with a nondescript return address. Please allow 2 business days for orders to be processed and an additional 2 to 3 business days for delivery.
Crescent Moon ships packages via USPS priority mailing. Crescent Moon is not responsible for any order that is stolen outside the customers’ address, lost in transit, not delivered or seized.
All orders may be canceled prior to them being shipped. Once an order has been shipped we can no longer accept the package back and your order would not qualify for a refund.
You may cancel your subscription at any time. Any cancellations must be made before your product is shipped to you or your product will not qualify for a refund. In the event this happens your subscription will be canceled and you will not be billed or shipped product the following month. The nature of our products do not qualify for refunds. We do this to so we can protect our users and make sure they only receive new & fresh hemp products.